Privacy Policy
This Privacy Policy explains how ReplyLikeMe (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our service.
1. Information We Collect
We may collect and process the following types of personal data:
• Email address and account information
• Instagram account data (via API connection)
• Comments and replies processed through the app
• Content you provide to train your brand voice
• Usage data (how you interact with the product)
2. Legal Basis for Processing
We process your personal data based on:
• Performance of a contract – to provide the service you signed up for
• Legitimate interests – to improve and maintain our product
3. How We Use Your Information
We use your data to:
• Provide and operate the service
• Generate AI-powered replies
• Improve product performance and user experience
• Maintain security and prevent abuse
4. Third-Party Services (Processors)
We use trusted third-party providers to operate the service:
• Supabase (authentication and database)
• OpenAI (AI processing)
• Instagram / Meta (platform integration)
These providers act as data processors and may process your data only as necessary to provide the service.
5. AI Processing
Content such as comments, replies, and brand voice inputs may be sent to AI systems to generate responses. AI outputs may not always be accurate, complete, or appropriate.
6. International Data Transfers
Some of our service providers may process data outside the European Economic Area (EEA). Where this occurs, we rely on appropriate safeguards such as standard contractual clauses.
7. Data Storage and Retention
We retain personal data only as long as necessary to provide the service and fulfill our legal obligations. We take reasonable measures to protect your data but cannot guarantee absolute security.
8. Your Rights
Under applicable data protection laws, you have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
To exercise these rights, please contact us using the details below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the service constitutes acceptance of the updated policy.
10. Contact
For any privacy-related questions or requests, contact: